WHAT TO EXPECT DURING THE INTRODUCTORY CALL 

Once you schedule your call you will receive a confirmation email. Our Registered Dietitian Nutritionist, Cary Cuevas, will also send a follow-up email confirming the call, including a zoom link if you choose a virtual appointment.

The virtual or phone calls lasts between 15 and 25 minutes. Cary will start the conversation by giving you a brief background on her career and experience, and approach to working with individuals.

We save most of our time talking about what health concerns and goals you have and what kind of support you're look for working with a Registered Dietitian (RDN). Cary may ask some questions to better understand your needs. Feel free to ask any questions you have at this time, or as they come up throughout the conversation.

If we decide to move forward and schedule a first appointment, we’ll go over the next steps for setting up an account with our electronic medical record and health portal, Healthie. Many clients like to have in person sessions every 2-3 months to get measurements taken and track metrics, while meeting virtually every 1-4 weeks in between office visits. The flexibility of virtual or office visits are up to you. 

 

Our in person Nutrition Services appointments are held at a small fitness studio, Aspire Total Fitness, in Happy Valley, Oregon.

 

Our virtual appointments for Nutrition Services are conducted through our HIPAA approved secure web-based health portal called Healthie.

All our intake forms and standard HIPAA required forms are electronic and stored on our health portal. You’ll receive an email to create an account and complete the forms. If you have one of the health insurance plans we accept, you will share that information as you set up your account. You will also receive appointment confirmations through the health portal.

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If you are planning to use health insurance, please complete and submit the health insurance information form as soon as possible so we can verify coverage and avoid sending a bill to cover the cost of the service after the session. You can also verify coverage by reaching out to your health insurance provider. For a list of questions to ask your health insurance agent, click on the link below.

For out-of-pocket payments we accept credit cards, HSA and Flexible Spending cards or we can provide a detailed invoice for flexible spending reimbursement.

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